Guidelines for Visits with Long Term Care Residents and Short Term Rehabilitation Patients

The health and safety of our patients, residents and staff is our highest priority.

We are pleased to welcome families and friends into the Elizabeth Seton Residence for in-room visits with their loved ones during visiting hours: Monday-Friday 10am – 7pm and Saturday-Sunday 10am – 4:30pm.

Who can visit residents in their rooms?

Family and friends who are healthy are welcome to visit.  Children may visit.  Please note that only 4 people may visit a resident at a time in their room.  If weather is good, any number of visitors may visit outside in our courtyard.  One well-behaved pet on a non-retractable leash is allowed indoors to visit when accompanied by their human.

Will visitors undergo screening?

Family and friends will be asked to sign in and attest they have no symptoms of concern and have not been exposed to anyone with COVID or diagnosed with COVID themselves within the past 10 days.  This must be confirmed at every visit.

What is the protocol before and during the in-room visit?

Upon entry into the residence, visitors will be offered a clean mask. Visitors must wear a mask in the building at all times.   Visitors must proceed to and stay in the resident’s room to visit unless participating in rehab or otherwise directed by staff. Use of common areas to visit in the living room or kitchen on the unit is discouraged.  When visiting in the resident’s or patient’s room, masks may be removed if mutually desired.  Visitors are asked to please put masks back on upon leaving the room or when interacting with any staff.

What happens if there is a positive case of the virus in the residence?

We will put a poster at the Reception Desk if we have any positive cases of COVID in the building.  Visits are still permitted, and you will be informed if the positive case is in the module you are visiting so you can practice extra infection control hygiene.  Although we do not recommend in-person visits when someone is testing positive, it is permitted.  You will be asked to see a nurse first if you are visiting the person who is actively testing positive, as you must wear additional protective equipment (gown, eye protection, and high-level mask) and must follow additional infection control protocols upon entering and exiting their room.

What happens if a visitor develops symptoms or tests positive for COVID-19 within 2 days of visiting?

All visitors must contact the residence if they develop symptoms or test positive for COVID-19 within 2 days of visiting, as this is potentially an exposure for your loved one.  Thank you for helping us to protect others from any potential spread.

My loved one has not been fully vaccinated and/or I have not been fully vaccinated. Can I visit?

Yes. We strongly encourage vaccines and boosters for all visitors as the best way to protect themselves and others, particularly our frail residents.  That said, we recognize the importance of visiting and permit non-vaccinated family or friends to visit.  If someone is unable to visit in-room, we encourage you to schedule a family virtual visit call. Virtual visits (Facetime, Zoom, etc.) are scheduled by calling the Activities Department at 781-997-1123. Leave a message requesting a virtual visit and someone will call you back to schedule a mutually convenient virtual visit time.  Please use good judgement and only visit if you are feeling completely healthy.

Schedule a visit or inquire about
admission by calling 781-997-1102.

Elizabeth Seton Residence
125 Oakland Street
Wellesley Hills, MA 02481-5338
Phone: 781-997-1100
Fax: 781-431-2589